welcome matka

welcome matka App support

Contact
+91 4571994647

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The welcome matka:

Q1: How to log in after installing the welcome matka?

To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (one-time password) sent to your mobile. This will allow you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," wait for the allotted time to pass, then reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, start by using the same active phone number. If your phone number has changed, update your KYC details and email them to customer support for assistance with transferring your account. This will ensure a smooth transition to your new account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app smoothly. Once installed, you can access the app and continue playing without any problems.

Most Asked Questions Related To Withdraw In The welcome matka:

Q1: What is the minimum withdrawal amount in the welcome matka?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means users can only access the earnings they've accumulated from actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, there may be occasional delays in payments, which can take up to 24 hours to process. This can cause a temporary delay in the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and not withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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